@misc{ais_repository_3156, title = {E-SERVICE QUALITY OJEK ONLINE TERHADAP CUSTOMER RETENSION}, author = {external_update}, year = {2020}, publisher = {IKRA-ITH HUMANIORA: Jurnal Sosial dan Humaniora 3 (1)}, howpublished = {Repository AIS}, note = {oai:ais:artikel:567} }