@misc{ais_repository_3157, title = {Website Functionality, Consumer Relationship, Responsiveness, dan Fullfillment Ojek Online Terhadap Customer Retension}, author = {external_update}, year = {2020}, publisher = {JURNAL ADMINISTRASI KANTOR 6 (2)}, howpublished = {Repository AIS}, note = {oai:ais:artikel:568} }