TY - GEN AU - external_update TI - Website Functionality, Consumer Relationship, Responsiveness, dan Fullfillment Ojek Online Terhadap Customer Retension PY - 2020 PB - JURNAL ADMINISTRASI KANTOR 6 (2) UR - https://scholar.google.com/scholar?oi=bibs&cluster=&btnI=1&hl=en ER -